Your Privacy
At
StitchForPride.Com, we recognize and respect the importance of maintaining
the privacy of our customers. Through our Web Site and e-mails, including when
you place an order, we may collect the following information: your name, telephone
number, email address, billing information (credit card number, expiration date
and billing address), products purchased, any relevant promotion code and information
(for example if you are claiming coupon discounts) and the recipient's name, address,
telephone number and email address. This information is stored in our database
and is used to make your shopping a little bit easier when you return. We will
not share that information with anyone.
Payment Methods
We
gladly accept VISA, MasterCard, American Express and Discover credit cards.
If you would like to phone us with your order, or if you have any questions, please
call toll-free:
1-800-671-0712
Online Security
Our
Web site encrypts your credit card number prior to transmission over the Internet
using secure socket layer (SSL) encryption technology. We need your credit card
number to process your order. Once your order is completed, your credit card information
is removed from our database in order to increase your safety.
Cookies
StitchForPride.Com
uses a feature in your web browser called a session cookie. It's a few lines of text that
are stored on your computer. We use cookies to keep track of what you have put
in your shopping cart and also to see if you have visited us before. A cookie
cannot be used to retrieve any other information from your computer, and the cookie
we gave you can only be read by our server. The only information the cookie contains
is a session ID. Most web browsers automatically accept cookies, but most allow
you to instruct your browser to prevent the use of cookies.
Please note that if you disable session cookies,
certain aspects of our store, such as the shopping cart, will not function properly.
Satisfaction Guaranteed
We
carefully inspect each item before sending it to you, however, mistakes
are possible. If you are unsatisfied with your purchase,
simply return it for an exchange or full refund within 10 days of the original
purchase.
Return Care
Please
carefully repackage the items in their original packaging and include the corresponding
e-mail confirmation. Please help us improve the quality of our services by including
a note explaining the reason for your return. Returned merchandise must be in
good condition and in it's original packaging for full credit.
For
your protection, please use a major carrier such as UPS, FedEx or the US Postal
Service with insured mail, as you are responsible for the safe return of the items
and related shipping costs.
Our Mailing Address:
Cross-Stitch By Design
Stitch For Pride
P.O. Box 2490
Orange Park, FL 32067
Refunds
do not include original shipping/insurance charges (if any). Returns are at the
customers expense, unless it is our error, or merchandise is received in a damaged
state.
If you have any questions, please e-mail
us or
call: 1-800-671-0712
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